FAQ

Questions

and answers

You have a question? Perhaps you will find the answer here in the answers to the frequently asked questions. If your question is not answered here, please feel free to contact us, either through the contact form, by email at info@seehuus-hotel.de or by phone on +49 (0) 4503 801260.

Use our overview of the topic area to get to your question:
RESERVATION AND ARRIVAL | CULINARY | WELLNESS | OTHER

Reservation and arrival

Leave the A1 at the Ratekau/Timmendorfer Strand/Niendorf exit and keep going in the direction of Timmendorfer Strand. Shortly before the Timmendorfer Strand town sign, turn right onto the B 76 and drive in the direction of Niendorf. Now follow the direction sign Niendorf/Hafen and after a few metres turn right into Strandstraße. After approx. 600 m you will see our house already on the left side.

Of course, you can also reach SeeHuus by public transport. From Lübeck main station you can take the train to Timmendorfer Strand station. From there you can get to SeeHuus by bus or taxi in about 10-15 minutes (Niendorf Apotheke bus stop).

A booking can be made conveniently and around the clock online on our booking page. Alternatively, you can reach our reservations service, Mon. – Fri. 08:00 to 18:00 and Sat. 09:00 to 16:00 by phone on +49 (0)4503 801269 or by email at reservierung@seehuus-hotel.de.

All hotel rooms have basic amenities consisting of: Balcony, flat-screen TV, comfortable seating, desk, radio, telephone, safe, WLAN, modern rain shower, hairdryer and cosmetic mirror.

The rooms at SeeHuus are available from 16.00 hrs on the day of arrival and must be vacated by 11.00 hrs on the day of departure. An extension of the check-out is possible subject to availability and an additional charge.

Dogs are welcome at SeeHuus with prior booking in the following room categories: Comfort, Superior, Junior Suite. We charge a fee of 25,- € per night for your dog. Only one dog is allowed per room. Please note, however, that dogs are not allowed in the restaurant or in the wellness area. In addition, dogs must be kept on a leash at all times throughout the hotel.

The SeeHuus offers a limited number of parking spaces in the hotel’s underground garage for €18 per night. Reservations in advance are strongly recommended. Please note that the underground parking garage is not suitable for lower-lying cars. Alternatively, a limited number of outdoor parking spaces are also available in the parking lot of our nearby sister hotel Miramar (€12 per night). Public parking is available for a fee at the Niendorfer Vogelpark, which is approx. 15 minutes’ walk from the SeeHuus.

In addition to EC cards and cash payment, we also accept the following credit cards: Visa, Mastercard.
American Express and cheques are not accepted.

Breakfast

We offer our rich breakfast buffet daily from 7.30 to 11.00 a.m. in our restaurant “Leev”. When the weather is nice, you can also have your breakfast on our terrace with sea view.

Our breakfast is also available for external guests at a cost of 28€.

If you have a lactose or other food intolerance, please inform us in advance when booking. Some lactose- and gluten-free products are included in our permanent breakfast offer and are therefore offered daily and without advance order or surcharge.
The choices are:

  • a selection of fresh fruit
  • a selection of fresh vegetables
  • Various cereals
  • Dried prunes
  • gluten free oat flakes
  • gluten-free birch muesli
  • Wasa crispbread
  • lactose-free milk
  • Soy milk and oat milk
  • Lactose- and gluten-free cheeses: Bonifaz mushroom basket, Gouda and Emmental cheese
  • eggs

You also have the option of booking a gluten-free bread basket (3 rolls) for €4.50 per person/day. Please understand that we cannot accommodate all individual wishes within the scope of the regular breakfast offer. However, if you order in advance (at least 5 days before arrival), we will be happy to purchase additional products especially for you at an extra charge.

You are, of course, free to bring any additional products required due to your food intolerance to breakfast yourself. However, we are prohibited from storing this variant in our cold store due to hygiene regulations.

Wellness

The SeeHuus has a wellness area with swimming pool, Finnish sauna, steam bath, sanarium, relaxation room and fitness room. You can use the wellness area free of charge during your stay.

Swimming pool and fitness room
The swimming pool and fitness room are open daily from 07:00 to 22:00

Sauna and steam bath
You are very welcome to use our saunas and steam bath on request between 3 and 9 pm (lead time approx. 30 minutes). Simply speak to our staff at the reception desk.

For our guests the use of the wellness area with pool, saunas and fitness room is free of charge.

Our fitness room is located in the spa area. In addition to a treadmill, the fitness room is also equipped with a cross trainer, a bicycle and an exercise bench incl. dumbbells.

A cosy bathrobe and fluffy slippers are in your room for use in our spa area for the duration of your stay.

Other frequently asked questions

In Timmendorfer Strand/Niendorf, visitor’s tax is compulsory all year round for adults who are not on a business trip. The visitor’s tax is not included in the accommodation price and can be paid at the hotel on arrival. The amount of the tourist tax to be paid depends on the season.

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From 1 October to 31 March, you can enjoy your beach walk with your four-legged friends on all sections of the beach. From 1 April to 30 September, dogs are only allowed on certain dog beach sections. Niendorf’s dog beach is only a few minutes’ walk from Niendorf harbour, the spa promenade and the “An der Acht” park.

The SeeHuus has a spacious playroom. For outdoor fun and games, there are several playgrounds on the promenade and at the harbour. In addition, the SEA LIFE and the Niendorf Bird Park are in the immediate vicinity. For more information on activities in the area, click here.

Yes, in addition to our daily breakfast, our hotel offers a snack menu that includes pizza. This service is available daily from 2:00 PM to 9:30 PM. Additionally, you can enjoy a variety of drinks at our hotel bar.

Free high-speed Wi-Fi is available throughout the hotel during your stay.

The rooms and suites as well as the public areas at SeeHuus are all non-smoking. Smoking is permitted on the balconies with the balcony door closed and on the SeeHuus terrace.

Please refer to your booking confirmation for the cancellation policy that applies to you. After the deadline, cancellation fees may be due. When booking, we recommend that you take out travel cancellation insurance in case you are unable to start your trip or have to change your booking, e.g. due to an unexpected illness or accidental injury.

 

Golfers get their money’s worth in the region around Timmendorfer Strand/Niendorf. Several golf courses can be reached within a few minutes’ drive. For our hotel guests there are various green fee reductions at the golf courses in the surrounding area. You can find more information here.

Due to the hotel’s location between the beach promenade and the beach road and the associated limitation of the property area, SeeHuus cannot provide lockable bicycle storage. There are only bicycle racks outside the hotel. The hotel accepts no liability for bicycles parked here.

If you would like to rent a bicycle, the following bicycle rentals are available in the area (bicycle rentals are not available through us): Fahrradverleih Niendorf (600 m away) – Tel. 04503 77 100 22 Lemnitz Fahrräder Service (300 m away) – Tel. 04503 2665 Max Bike (3 km away) – Tel. 04503 8988798 Tobis Fahrradverleih (3,3 km away) – Tel. 04503 6052618

It is not possible to rent beach chairs at SeeHuus. However, directly in front of the SeeHuus Hotel is the beach chair rental of the Muuss family as well as other beach chair providers from whom you can rent beach chairs. You can find an overview of all beach chair rental companies here: https://timmendorfer-strand.de/strand/strandkorbvermietung

Your question was not answered?

If you have any further questions, please feel free to contact us at any time via the contact form, by email at info@seehuus-hotel.de or by phone on +49 (0) 4503 801 260.